Skip to content

Security Detail and More

Narrow screen resolution Wide screen resolution Auto adjust screen size Increase font size Decrease font size Default font size
Home arrow Article
Article
Hijacked and Betrayed For My Protection: Yahoo! Merchant Solutions E-mail
Tuesday, 15 July 2008

This is the ale hyperbole and bothersome quotation of loyalty undeserved and unrequited. I originally signed up for a free Yahoo email account over 9 years ago. It was the hot ticket in town. The dotcom bubble had not burst and Yahoo was the darling of the tech world. They were the epitome of fashion forward with voice chat and instant messaging for the common man. I jumped on the bandwagon for a ride.

For years, I maintained my free email account and enjoyed the pleasure of chat with my friends and family. I started a free private group for my family to keep in touch across the miles. And after year after year of enjoying the free services of Yahoo, I joined the ranks of the paying customers at Yahoo to fulfill my version of the American Dream. I started my own Internet business and despite the admonition of other tech savvy friends, I stuck with my old standby Yahoo and purchased 5 domains and their Merchant Solutions package.

A year later my business, Fresh From the Farm, has made reasonable headway in the shoulder-to-shoulder jungle of SEO, traffic and conversion. I have no market presence other than my Internet store and as we closed the books on our fiscal year my son and I saw our combined efforts paying off. We were proudly looking forward to our companys one-year anniversary having achieved above average page rank and most search engines knowing who we were. Aunt Anns Garden Soap became an official sponsor for breastcancer.org and was exceptionally ranked by the Environmental Work Groups Skin Deep database. Things were going well. Thats when it happened.

Yahoos Merchant Solutions requires that it be linked to a free email account. There is no independent access available. When I signed up with them for web hosting they told me I had to use my personal account. So, I did. I have had on going trouble attempting to synchronize my business account with my own mail client. It was bothersome but I was confident enough in Yahoo to work without a net. (I know second mistake. My first mistake was going with Yahoo despite what I had heard. This is what happens when a good nerd goes bad.) There was even a harbinger of my fate. A friend of mine had his free email account hijacked and Yahoo told him all he could do was abandon his existing account and open another. In my naivety, I was sure that wouldnt happen to me because Merchant Solutions would protect me.

Two days ago, I discovered that my email account had been hijacked and some of the verification information had been changed. Not all of it but some of it; my date of birth, my dogs name and my zip code. There was no one I could talk to. I was told to open another email account and email the security team. I did. I emailed an explanation of what happened and how it happened. This is what they told me repeatedly in five emails:

Account privacy and security is an important concern of Yahoo!. One of the ways we protect accounts from unauthorized access is by denying account assistance to individuals who contact us but are unable to match the information that was entered during the registration processWe need to be able to verify *all* the information currently registered on your account in order to assist with access to it. We apologize for any inconvenience this causes, but we adhere to these guidelines in order to protect the privacy and security of all our user's accounts. If you are unable to provide this information, you do have the option of opening a new account.

After a year of payments to Yahoo Merchant Solutions and a myriad of verifiable information exchanged via banking transactions, phone numbers, etc. Yahoo left me, my son, our company and clients out in the cold to protect the pirates who hijacked my account and is currently holding my domains hostage.

In short, (I know its a little late for that) to my customers and business partners I can only offer my profuse apologies for being foolish. To other would be Internet entrepreneurs I offer myself as an object lesson. Good Customer Service is the life and death of a business; giving and receiving. Go Daddy.com, save some rack space for me.

Dawn Worthy - EzineArticles Expert Author

Dawn Worthy, owner of Fresh From the Farm, offers a complete line of biodegradable, vegan friendly, organic botanical soap. What is in the soap is good. What isn't in the soap is better. There are no artificial ingredients. There are no manufacturing, coloring or fragrance additives. It's simple,

Read more...
 
Peer Guardian - First Defense E-mail
Monday, 14 July 2008

The keep up mate of months have practical the vulnerability to your privacy dramatically increase. Anti P2P laws, the government, the police, spyware servers... Everyone wants to fathom more about your activities on the Internet. Everyone wants to know what you have on your pc.

What sites you visit on the Internet, how often, how long you have been using it, what programs you use etc etc... They are toilsome to mount laws in Europe to grant the regimentation to sniff into your e-mails, listen to your phone calls, and thanks to other recent laws your ISP must keep all logs of your online activity...

Your privacy is being threatened on all fronts.

One of the latest programs that helps you protect yourself against "privacy sniffers hordes" is PeerGuardian2 released by Phoenixlabs on

Read more...
 
Email Doesnt Have to be a Public Announcement E-mail
Sunday, 13 July 2008

Where effect the commodities of indisputable and peculiar messaging cross? In an increasingly saturated Information Age, those lines become blurrier and blurrier. Even the fashionistas of Glamour Magazine have commented on how email has become a public space by simply hitting the "forward" button. In Glamours September 2005 issue, their Ask Jake column queried, "Do You Kiss and Email?" This article discussed the truism that more often, due to that pesky forward button, email is a public announcement.

With each touch and forward an email its subject line becomes as obtrusive as the National Enquirer's bold screamer of a headline "Bat Boy Sighted!" The fundamental quality of the email, internet, IM is its potential binary permanence to be pondered and discussed, replied to and posted on the net. "Western history is full of ...words consulted and puzzled over as if they were Scripture"(1) Email living a new life beyond it s intended recipients is an extension of what the Information Age is being connected and staying connected.

The lure to online communication and communicating via email is its immediacy, but that too is deceiving. When the send button is hit, your message appears to instantly pass from your computer to the recipient's inbox.

This seems instantaneous, but it really isn't. Nearly all email messages make transitory stops along the way as they are directed by proprietary servers to their final destination. As messages arrive at each of these stops they are often stored, and sometimes copied or even scanned before being sent on. Information interception isnt just about who forwards your message on, but is also about who may seize that message when it's en route.

Even if an email is stored for a microsecond during transfer many emails can be classified as "stored communications" The United States Courts recognize that stored communications are subject to an inherent loss of privacy and can legally be read by the owner of the server on which they were stored (2). Neither the sender nor recipient has to be informed that their email message and attachment's were read.

Utilizing strong encryption for the transmission of content largely solves this problem. If an unwanted party happens to intercept an encrypted message (unless they have somehow gotten the encryption keys) they will not be able to decipher the message. If the interceptor attempts to break any one of the commonly used encryption algorithms, they would be hard-pressed to do so within their lifetime. They would be better off trying to crack the cryptographic code in Edgar Alan Poe's "The Gold Bug.'

If it encryption works so well why don't more people encrypt their sensitive information? For certain types of communiqu and transactions, encryption is already used, such as with banking and purchasing online. Encryption for email and documents on the other hand has largely remained the luxury of the large enterprise businesses using Enterprise Rights Management (ERM) software and the technically elite.

At this time, due largely to complications resulting from key exchange effectively folding encryption software into ones daily workflow turns out to be quite arduous. Encryption just hasnt been easy enough for the average small/medium sized business enterprise or individual computer user. Yet for any business enterprise no matter the size of the organization, keeping tabs on email and document communiqu is a necessity.

Implementing encryption solutions doesn't have to be a financial burden. Rights management solutions can now be for small to medium-sized businesses or sole-proprietorships too. Small Business Rights Management(SBRM) solutions provide businesses of a smaller scale an equal level of user rights management and encryption previously available to large enterprise business.

Standard ERM or SBRM software gives content authors the power to determine how recipients may use their email and documents. For example, senders can prevent unauthorized distribution (no forwarding, printing) and prevent unauthorized editing (no cut, copy, paste) of content, i.e. copy prevention.

Email and document security is no longer simply an option for companies, it is a necessity. According to a 2005 FBI study regarding computer crime, financial losses stemming from the unauthorized distribution of digital information doubled from the year before. The study went on to specify that businesses are most concerned that confidential messages (75.7% of participants) and intellectual property (71.4%) will leave the organization via email. Couple those facts with the reality of costly user licensing charged by enterprise software solution developers, and many small business operators can be locked out due to budget constraints. This prevents them from taking advantage of best practice strategies that ensure the security of their intellectual property and the privacy of their communication.

Compliance as it concerns digital data is finally catching up to the widening commercial sector which is highly impacted by the success of small businesses.

Small firms dealing with compliance issues can turn to SBRM solutions to bridge the gap between staying current with industry regulations and staying in business. Client proofs, patient/client information, private communiqu, and proposals can stay discreet with SBRM solutions; smaller firms dont have to worry that their email content becomes a public announcement. SBRM solutions keep it like a secret, tuning the amplitude of the message down for only its intended recipients to receive.

- - - - - - - - -

End Notes:

1.) Patricial Nelson Limerick, Eds. Julie Bates Dock, "Making the Most of Words: Verbal Activity and Western America." The Press of Ideas, ( Bedford Books of St. Martins Pres, Boston: 1996.) 219.

2.) "You've Got Mail" New York Times, July 6, 2004

- - - - - - - - -

Read more...
 
Money Matters - Internet Shopping Security - How to Buy and Sell Online Intelligently! E-mail
Saturday, 12 July 2008

Computers and money...with the wholesale good of the Internet further and fresh people are using credit cards for online purchasing. Even with all the encryption and security technology out there today, identities are stolen, credit card fraud occurs and people get hurt everyday. Using debit cards is especially risky IF that debit card is tied to your primary checking account, which brings me around to the point of this article.

Read more...
 
Are You Safe From Hackers? E-mail
Friday, 11 July 2008

We don't godsend E-gold acutely recurrently thanks to most of our online business and customer sales are conducted through our online merchant account. However, we occasionally have someone who will request paying by E-gold so we keep an account there for this reason. Once a month or so we withdraw the funds and decided to do so yesterday.

Read more...
 
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>

Results 11 - 20 of 395